Design Manager · Team Leadership

Design leadership. Deep product expertise.

I help people grow. I design and build products.

Provide direction.
Enable autonomy.

Diego Ghiggi facilitating a ConstrUX workshop with participants gathered around tables
Facilitating a ConstrUX workshop at Softplan/Sienge.
01

Develop people

I help designers take on greater responsibility through feedback and close support. At Softplan/Sienge, I prepared people to lead specialties within the team and make decisions that had previously depended on me.

02

Align priorities

I balance product needs with the team’s experience and availability. At Softplan/Sienge, I brought Design, Product and Technology together to share criteria for using AI while keeping designers in their product teams.

03

Sustain quality

I connect research findings to decisions about navigation, interaction and interface design. At Keycash, I designed paths for partners to find products to sell and track proposals and commissions.

Testimonials Summaries of public recommendations

Autonomy with direction

“Balances guidance and autonomy, creating an environment of trust and professional development.”

Product Designer · direct report at Softplan/Sienge

Calm under pressure

“When deadlines were tight and pressure was high, his calm approach made the burden feel lighter.”

Product Designer · direct report at Softplan/Sienge

Leadership and product,
in practice.

From building teams to customer research and hands-on product design.

From direction to detail.

People leadership
Hiring, development, performance and team composition.
Product direction
Decision criteria developed with Product, Engineering and business stakeholders.
Product Design
End-to-end architecture, interaction, interface design and prototyping.
DesignOps and systems
Processes, standards and responsibilities supporting work across squads.
Research and facilitation
User research, co-creation and synthesis to inform decisions.
Applied AI
Prototypes and interfaces built with AI assistance, agents and automation.

A background
shaped by hands-on work.

Developing designers, structuring teams and evolving complex digital products.

Diego Ghiggi
São Paulo, Brazil

Currently, at Pulsian, I lead product strategy, Design and development of an AI platform.

2022–2025

Softplan/Sienge

Product Design leadership

Responsible for the discipline across the ecosystem, covering hiring, development, allocation and collaboration with Product and Technology. I established capabilities including DesignOps, Research and Design Systems.

2021–2022

Keycash

Product Design

Direct Design responsibility across the website, credit acquisition journey and SuperApp, collaborating with Product, Engineering and stakeholders.

2014–2020

Segundo Andar and Happy Code

Entrepreneurship and management

Business co-owner responsible for operations, with work spanning hiring, team development, service experience and business management.

View my full career history

Get in touch

Your next challenge.
Let’s build.

Let’s talk about Product Design leadership opportunities, team development and product challenges.